Fixtrack Device Management 3.5 - App Store

Fixtrack Device Management version 3.5

Updated At: 2026-10-14

Changes: Version History Accessory Order Module - The Customer can view the listing of accessory orders - The Customer can see the detail of the accessory orders - The Customer can add notes in the accessory by using rich text editor - The Customer can see the sent and receive notes in the accessory notes tab - The Customer can see the number of items added while creating the Accessory Order - The Customer can see the invoice of the accessory order - The Customer can download the invoice of the accessory order 3.5 04/09/2024 Accessory Order Module - The Customer can view the listing of accessory orders - The Customer can see the detail of the accessory orders - The Customer can add notes in the accessory by using rich text editor - The Customer can see the sent and receive notes in the accessory notes tab - The Customer can see the number of items added while creating the Accessory Order - The Customer can see the invoice of the accessory order - The Customer can download the invoice of the accessory order 3.4 04/08/2024 - The Customer can see the FAQ listing - The Customer can create a software support ticket - The Customer can see the listing of software support tickets - The Customer can edit the Ticket - The Customer can delete the Ticket - The Customer can send and receive messages in ticket detail. 3.3 03/15/2024 User Login Session Handled Chat improvements and amendments 3.2 02/29/2024 My meetings> Appointment duration displaying NaN when customer created appointment by tech availability. Landing Page> Tenants mostly repair and total tech data is not fetching correctly. and location data is not generic. Public Flow> Store Detail> Technician Listing> Handle available and unavailable functionality. also remove clock widget. Internal flow> Create appointment> After creating the appointment it should redirect to appointment listing. UI needs to be more prominent.Edit tech help> location, Visit date and time field having data but upon submitting it is showing validation messages. 3.1 02/17/2024 Notification Redirection. Tech Help Ticket Detail assigned to Technician issue is resolved. Tech Help All Data tab is improved so that user can see all tickets in that tab. Appointment Create through Public view is improved. 3.0 02/12/2024 Store listing and Technician listing banner Images placeholder Update. Store List screen and Tech listing Animations. Auth prompt before create appointment. Auth Bottom Sheet flow handled. Chat Event Trigger Api integrated. Store listing detail> Technician listing location filter changed into dropdown UI. Store listing location filter changed into dropdown UI. Create Order> Add device> Remove mandatory validation for OS dropdown field. Device management detail> Submit Claim CTA on Insured devices listing tab. When user logged in during appointment creation flow, Drawer tenant icon getting disappeared. Store listing detail> Technician listing location filter changed into dropdown API. Public View Store Listing Animation. Search by name on store listing screen. Stores Technician Listing Animation. Stores Technician Listing data sort by Location, Name and Date. Stores Location Api for Dropdown. Firebase Dynamic links setup and configuration for IOS. Generating dynamic link for redirection in App. Automate User login coming from Public View Appointment on specific domain. Automate User Register coming from Public View Appointment on specific domain. 2.9 01/16/2024 - Public View design updated - Added Chat Module in Bottom Tab navigation so that our user can chat easily by just pressing the chat button from bottom navigation - The notification counts are added to the chat icon in bottom tab and the counts will increase when user receives a message from the technician 2.8 12/17/2023 Chat Module Ui. Firebase Real Time Database Configuration. Inbox Feature. Chat Feature. Last Seen Feature. Upload Image Feature. Message Seen Feature. Unseen Message Count. 2.7 12/09/2023 Create order> While filling the shipping address it is auto filling in the billing address fields issue. Export functionality is not working. Store detail> Technician listing don't have any pagination, fetching only 10 Technician. Added Validation on create Bulk order when list is empty. Dashboard Permissions implemented. Drawer Permissions Implemented. Bottom Tab Permissions Implemented. Enterprise Management Permissions Implemented. Order Management Permissions Implemented. 2.6 12/02/2023 Faqs design listing. Faqs Api implementation. Appointment States Api fixed. Appointment listing pagination. Device Inventory> Bulk uploading devices data is not fetching in the All Devices Tab. Device Inventory> Only Repair Device tab> Plus icon should be replace with export icon. 3-Way Order> Detail screen> Customer Contact tab> Shipping and Billing addresses are not fetching email and phone number data. Added All Appointment State. Clear Inventory Devices Filters fields while shifting Tab Export Only Repair Device Button Improved. 2.5 11/26/2023 Technician Rating from completed meeting. Added Subject field in Create Meeting. Edit flow from Meeting listing card. Edit Meeting redirection and Calendar Meeting Sort. Phone Number Input in create meeting and meeting detail validation. Google Places Auto Complete text input implemented in create meeting. 2.4 11/18/2023 Claim module font family mis-matched. Colour Picker Implemented in Create Meeting Form. Appointment listing sort by status. Single Appointment Detail Api. Drop down UI improved. Fixed Issue of the devices added in existing order and shown in All devices Tab. Overall App UI minor issues improved. 2.3 11/09/2023 Appointment Public View. Appointment Internal Listing. Claim Feedback Bugs Resolved. Sign Up Default Delivery Option Feature implemented. Create Order and Claim Default Delivery Option. 2.2 11/04/2023 Claim Order Feedback Module. Profile Delivery Option Feature. Purchase price & date, Location and repair count dummy data is showing when device is added in existing order. Added Notes by admin & Technician are not visible. Stack redirection issue- Upon clicking on back button it redirects to order detail screen. 2.1 10/29/2023 Order Detail > Order listing is not fetching after coming from detail in bottom tab menu. Manage Device OS id through out the app. Edit Tech help ticket> Address is not fetching. When 1st month is trail for the Device management plan, Trail Status is not showing any where on Mobile App. Request Protection listing. Disabled the checkbox and request now button for already requested protection devices. Inventory > Filters are not working due to tabs. 2.0 10/14/2023 Feedback - Customer Could Post Feedback on their closed ticket. -> open the bottom sheet for review if the status of the ticket is closed -> post review against order api integration -> Feedback listing api integration -> Get all questions api Accessory Order improvements & Fixes -> Accessory order inventory listing -> Accessory order listing> Device order> Item count is not working. -> Accessory order detail> No data found above the items listing showing. -> When order with no PO attached created, Null file is showing on Web and its downloadable file. -> Notification redirection is not working -> Inventory> when single device is requested to protection from Bottom sheet it is not fetching on create page on admin side. -> 3 way order detail> shipping labels are generating one sided only. -> Create order> Shipping label is fetching in every delivery type such as 3 way & mail in but when kill the app it disappeared. -> Device inventory> All Devices> Request protection functionality not working. 1.9 10/06/2023 Google Location Auto Complete Issue Resolved. Accessory Order flow rearranged and maintained. Made Device Os fields generic. Add Device and Bulk Upload CTA's flow redirected. Accessory Inventory Tab added in Inventory Module. Single device protection request implemented. 1.8 09/29/2023 1.  Accessory Order client feedback updated. 2. Request Protection from device inventory. 3. Notification un-read notify read. 4. Orders Bulk Upload list format updated. 5. Dashboard screen ui. 6. Only one CTA should be shown " View Order" which will redirect to that order details which device is part of that order. 7. Total orders on main screen count doesn’t update. 8. Completed Orders count on main screen doesn’t update. 9. Pending orders count on main screen doesn’t update. 11. Dashboard All and my devices flow issue resolved 12. Business logo generic. 13. Made Device Os in add new device generic and not mandatory. 14. Business list logo generic. 1.7 09/25/2023 Responsiveness issue resolved on several smaller dimension screen . Inventory device edited and updated.Create order on specific device created in inventory device. Notification screen created and handled its redirections (Semi-implemented). Added option of selecting file and image in attachment from tech help create ticket module. Setting Screen Ui improved. Create Tech help drop down selected value colour made prominent. Attachment field asterisk inside. Tech help visit and call time issue resolved. Upon switching tabs, tickets are duplicating inside Tickets listing. Device Add message changed to Updated. 1.6 09/10/2023 Create Ticket attachment check removed and limit enhanced. Payload updated for both Create , Update and Detail ticket. My Workspaces issues resolved. Drawer functionality improved. Auth Api in root for every time app is relaunched. Dashboard States api improved and handled. Sign Up flow improved. 1.5 09/03/2023 Create Order issues resolved Create tech help ticket issue resolved Phone field added in sign up screen 1.4 08/31/2023 Enterprise plan listing Protected Devices Create and submit claim 1.3 08/27/2023 Following Features & Fixes are Done on Customer App Device Management Modules API & UI integration. i. Enabled redirection of My Claims and Protection Plan Quick Link from Dashboard. ii. Enterprise Plan Listing UI & API integration. iii. Protection Detail Screen UI & API integration. iv. Insured devices listing UI & API integration. v. Insured Device Detail UI & API integration. vi. Submit Claim against Active insured Devices API Integration vii. Create Claim Ticket Create Claim Landing screen UI & API integration. Select Delivery option UI & API integration. Fetch Shipping rates UI & API integration. vii. Claim Ticket Listing UI & API integration. viii. Claim Tickets Detail UI & API integration. Summary Tab UI & API integration Customer Call Tab UI & API integration Repair Devices Tab UI & API integration. Notes Tab UI & API integration. Invoices Tab UI & API integration 1.2 08/21/2023 Following Features & Fixes are integrated. 1. Tech Help UI & functionality.    i. Customer can Create Ticket.     ii. Customer can view Ticket Listing.    iii. Customer can view Ticket Detail.    iv. Customer can Edit ticket.    v. Customer can Update Ticket.     vi. Customer can Delete ticket.     vii. Two way conversation between customer and technician. 2. Changed Serial Number to Serial or IMEI 3. On the order selection screen, updated Order Accessory to Order Accessory or Device. 1.1 08/15/2023

Fixtrack Device Management version 3.5

Updated At: 2024-04-09

Changes: Apr 9, 2024 Version 3.5 Accessory Order Module - The Customer can view the listing of accessory orders - The Customer can see the detail of the accessory orders - The Customer can add notes in the accessory by using rich text editor - The Customer can see the sent and receive notes in the accessory notes tab - The Customer can see the number of items added while creating the Accessory Order - The Customer can see the invoice of the accessory order - The Customer can download the invoice of the accessory order

Fixtrack Device Management version 3.5

Updated At: 2024-04-09

Changes: Accessory Order Module - The Customer can view the listing of accessory orders - The Customer can see the detail of the accessory orders - The Customer can add notes in the accessory by using rich text editor - The Customer can see the sent and receive notes in the accessory notes tab - The Customer can see the number of items added while creating the Accessory Order - The Customer can see the invoice of the accessory order - The Customer can download the invoice of the accessory order

Fixtrack Device Management version 3.3

Updated At: 2024-03-15

Changes: Mar 15, 2024 Version 3.3 - The Customer can see the FAQ listing - The Customer can create a software support ticket - The Customer can see the listing of software support tickets - The Customer can edit the Ticket - The Customer can delete the Ticket - The Customer can send and receive messages in ticket detail.

Fixtrack Device Management version 3.1

Updated At: 2024-02-17

Changes: Feb 17, 2024 Version 3.1 My meetings> Appointment duration displaying NaN when customer created appointment by tech availability. Landing Page> Tenants mostly repair and total tech data is not fetching correctly. and location data is not generic. Public Flow> Store Detail> Technician Listing> Handle available and unavailable functionality. also remove clock widget. Internal flow> Create appointment> After creating the appointment it should redirect to appointment listing. UI needs to be more prominent.Edit tech help> location, Visit date and time field having data but upon submitting it is showing validation messages.

Fixtrack Device Management version 3.0

Updated At: 2024-02-12

Changes: Feb 12, 2024 Version 3.0 Notification Redirection. Tech Help Ticket Detail assigned to Technician issue is resolved. Tech Help All Data tab is improved so that user can see all tickets in that tab. Appointment Create through Public view is improved.